Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.
- Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
General delivery period is 2-15 days(in business days) however, since every pieces from #Numbering are order made, delivery date might vary depending on producing process. Delivery fee will be different depending on the country and weight of the product.
- Tracking Orders
Once your order has been shipped, you'll receive a confirmation e-mail with tracking information so that you can monitor your package in transit.
If you didn't receive a confirmation e-mail, please contact us at service@numberingseoul.com
- Lost or Stolen Packages
If a package is recorded as delivered to your address, but you have not received it, please contact UPS within 2 weeks of placing your order to open a Lost Package Claim. Once you've reported your package as lost, please notify us at service@numberingseoul.com.
